City Hall is having some technical difficulties!📞🛜
Construction across the street accidentally cut our fiber line, leaving us without internet and phone service which is impacting some city services. 🚨 911 is still operational for emergency calls. But, please do not use 911 for general city questions.
We’re working to get reconnected as quickly as possible. Thank you for bearing with us, Pasadena!
And yes, we already tried unplugging and replugging in the modems.😉
Summary
City Hall in Pasadena is currently experiencing technical difficulties due to a construction incident that severed the fiber line across the street. This disruption has resulted in a loss of internet and phone services, affecting various city operations. Emergency services, including 911, remain fully operational; however, residents are cautioned not to use 911 for non-emergency inquiries. The city is actively working to restore connectivity and appreciates the public’s patience during this outage. Attempts to troubleshoot the issue, including unplugging and replugging the modems, have already been made.