⭐One Team, One Mission: Excellence through teamwork⭐
This is more than just an inscription above our Dispatch Center—it’s a reflection of our commitment. Our Police Service Officers (PSOs) have proven it, maintaining an impressive 98% of 911 calls answered within 15 seconds for three consecutive quarters, exceeding the Harris County standard of 90%.
PSO Manager, Melisa Bajrami, says it best: “The tireless work of our dedicated PSOs consistently keep our 9-1-1 service level well above the industry standard metric. Myself and the entire department couldn’t be prouder of the work they do.”
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